ࡱ> Root Entry?L&(FileHeaderaDocInfoGBodyTextЄG&I& !"#$%&'()*+,-./01Root Entry5@(FileHeaderaDocInfoGBodyText"" 2 !"#$%&'()*+,-./0123456789:;<=>?ABCDEFHIJKLMNOPQRSTUVWXYZ[\]^_`ebcdghijklmnopqrstuvwxyz{|}~HwpSummaryInformation.@PrvImage PrvTextSection0f<BSC ¤\X   1 Development and practical application of balanced scorecard system Mi-Joon Lee RN*, Young-Moon Chae PhD . Woo-Hyeon Cho. M.D , In-Sook Kim RN, PhD * Samsung Life Insurance CO. LTD. Taepyeongro 2-Ga, Jung-Gu, Seou, Korea 100-716l Graduate School of Health Science and Management, Yonsei University, C.P.O.Box 8044, Seoul 120-752 Abstract: The introduction of the balanced scorecard (BSC) system, a knowledge management system, to hospital as well as corporate company is indispensable. A systematic and concrete strategy corresponding to the decision making of the chief executive officer and changing management environment of the employees is necessary for the successful introduction and institutionalization of the BSC system. In this study, a BSC model was developed as a management tool for the objective evaluation and quality improvement, and the correlations between key performance indicators (KPI) are obtained by analyzing the data based on the proposed model. 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Woo-Hyeon Cho. M.D , In-Sook Kim RN, PhD * Samsung Life Insurance CO. LTD. Taepyeongro 2-Ga, Jung-Gu, Seou, Korea 100-716l Graduate School of Health Science and Management, Yonsei University, C.P.O.Box 8044, Seoul 120-752 Abstract: The introduction of the balanced scorecard (BSC) system, a knowledge management system, to hospital as well as corporate company is indispensable. A systematic and concrete strategy corresponding to the decision making of the chief executive officer and changing management environment of the employees is necessary for the successful introduction and institutionalization of the BSC system. In this study, a BSC model was developed as a management tool for the objective evaluation and quality improvement, and the correlations between key performance indicators (KPI) are obtained by analyzing the data based on the proposed model. 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